Slow engineers

[benzino]

Just a quick "what should I do?"

I'm having a bracket fabricated for the electro-hyd power steering pump.

First off they said it would take a week as they were very busy, it turned into a week and a half, and they welded the bracket the wrong way, they fixed it in 20mins so i paid and took it home.

when I got home i had a real good look at it and some of the angles weren't 90deg and it also had a lot of flex in it (i told them to make it out of 6mm steel, they made it out of 3mm "for weight")

so they said they would have it done by this afternoon, I just rang up and they said it wouldn't be done by next tuesday "because they are so busy"

am I getting jerked around, I sure feel like it
but I have no idea what I can do, my hands are tied.

I haven't driven my car for nearly 2 months, and I miss it! stupid squealing belt...

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[guy 27]

find someone else you know with a welder

[benzino]

as i said, i've already paid...

if it's not done by next tuesday i'll be going somewhere else
it's just so annoying, i just want to be enjoying my car after all the work i've put into it!

[Vectracious]

do you have a written quote or anything where they have written down the specs you were after?

[benzino]

i took them a cardboard mockup with all the measurements

nothing written by them though

[benzino]

quick update
went yesterday to see if they'll pull their finger out, they told me another 2 weeks to fix their mistakes or pay 120 "because that's what everybody else is paying"... i couldn't fukn believe it. i said them "fine i'll give you another $25 on top of the $95 i've already given you.." and they were like no i can't do that.

so this morning i rang the boss/owner and he was a bigger dick than the worker! he actually said if you want us to fix the problems, you have to wait for a few weeks (this is one of the bigger engineering companies on the border, not naming any names)

i suggested a refund because the work didn't follow specifications and i have a $95 paper weight... so the boss asked and the guy that i told the specs did the biggest dick move ever, just deny everything...

my gut feeling is i don't have a legal foot to stand on seeing as though it's my words against theirs... might send an email to fair trading

[v8r]

For 95 bucks, I'd forget about getting it done there anymore and find somewhere else...

[benzino]

yeah... ended up taking it somewhere else who fixed it in a day for $20

the money didn't bother me, it was the time. i didn't drive my car for 2.5 months

it feels good to be back on the road again

[Dahlia]

**** some people are just a joke aren't they...

[benzino]

pretty much...