Yeah there's quite a bit on this
Request for DHL to send you the quarantine inspection number.
Everyone I know who has asked for this number (myself included) have found that DHL can no longer find their copy of the quarantine inspection number, and so they kindly offer to waive the fee.
AQIS Charge $90.00 per half hour, plus the AQIS Direction fee ) depends if Air, Sea or Post – and if under the threshold of AUD$1000 )
DHL have a permanent Quarantine Officer at their depots. This officer will determine inspection of packages based on paperwork, and what has been reported to customs.
YES – your parcels can be pulled up for " random " inspection, or if they are timber, plants, animal items etc...
DHL should possibly only be charging between $17.00 to $49.00 for a general inspection – anything other than that add $90.00 per half hour or part thereof ( and any treatment fees if it needs fumigated or destroyed )
DHL should have a record of the parcels that AQIS pull up – it is AQIS Legislation that docs be kept for a number of years.
DHL waived this today after a phone call, the lady at DHL couldnt explain why it was charged after she was ask for the quarantine inspection number that she subsequently could not find (surprise)
So if anyone pays it, your nuts!, its a joke and they just hope that people pay it without questioning it!.