customer service at tpg had been pretty dismal aswell for me.. speeds arent great even more so for torrents and stuff they are rather slow (in perth)
Yes, you do look a bit limited for choice there.
I don't know if TPG resells their ports through other ISPs.
One thing to consider is that Optus may put more ports in your exchange at some point, opening up other options for you. So you might want to consider "length of contract period" if/when you make a move, and avoid any two-year contracts.
I've also found the 2008 Whirlpool Survey results, to add to the others I linked to above. Useful sample size when finding out what others think of various ISPs.
To be honest, I'm with Bigpond.
Before you all jump on me how much more expensive Bigpond is, the service and the connection is pretty good! I was thinking about switching to TPG but apparently their customer service is aweful, and hold times are dismal, also.. since they merged with Soul has got me worrying as well.
Anyways I pay $59.95 for 25GB ADSL2+, I get a $20 deduction because I've been with them for awhille, and every year I threaten to move and they give me the discount, so I'm happy. :PP
Ps. my email address is with bigpond so it makes it hard also lol.
Prob not very helpful, lol but that's my 2c
+1 for internode, been with them for 6 years after i moved and my previous ISP ihug dicked around in getting me connected, so i tried internode and they made it happen.
Internodes unmetred broadband radio is the best.
Dont forget that if you live more than 4k's from the exchange, don't expect FULL speeds..
I live within 2k's of my exchange & can D/L 2 torrents at 500kbps each = 1mbps/s pretty much..
AzzA.
Opelized Astra G Sri-T Silver - Mods to date --> ECU Remap - K&N Pod - 2.5" cat-back zorst w/ Hi-Flow S/S cat - Eibach 'Sportlines' - Bilstein B8's - 20" Variant rims w/ Hankook 235/35/20 rubber - Aero wipers -
To Do's - Re-paint console, FMIC!! WASH!!!!!
+1 for exetel, the sheer amount of D/L's you get is great plus I havent had any issues, I had one issue last year but then it turned out to be the modem i'd bought was faulty. Ive only heard good things from Internode users plus u can use their gaming servers traffic free i believe if youre into that
"Grown men shouldn't have to buy other grown men birthday gifts unless they're f***ing" - Johnny 'Drama' Chase
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I'm using TPG here.
TPG has undoubtedly the worst customer service (contact centre and self-service facilities) compared to other ISPs but they cannot be beaten on price.
Yeah i think their customer call centre is in the middle of india. Haha, everytime I always get an indian who cant understand proper english, and most things I have spell out for them..
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