Hello peeps long time no type.
I have not had much luck with my car again after spending 3 long months in repair (old lady in car park smashed into it ) i have had another set back. Well long story short my gear box has s@#$ its self and in true Holden style they have been trying to worm their way out of repairing it putting the damage down to my driving habits.
Now i have taken the obvious steps like customer assistance and then getting a gearbox professional to assess the gearbox and give reason as to why it failed still complaining the matter got escalated to the Holden state business manager only for he to tell me they reviewed my case further only to have the same out come that the part did not malfunction due to a manufacturing fault but as to my driving so the conclusion is it is my fault and they are not liable. But now it gets interesting i at 15,000km noticed a knocking sound every time i engaged the clutch or backed of the accelerator when i accelerated it would take the slack and then make a knock sound then when i backed off the accelerator the same, it kinda felt lke an engine mount. Spare of the moment i bought the car in(no booking so no documentation) for some one to have a look being only a slight knock it was hard to fault and the mechanic said the car was fine so i drove around for a further 13,000km with the knock only getting worse i bought the car back in again for them to check it out this time i booked it in as i thought they would fix it, mechanic drives it he says nothing wrong i say bull shit made the car do the knocking noise ect they say ok it does have a problem i say i think it is engine mounts ??? They look and say engine mounts look fine but we will change them any way bring it in next week so i do and they change a front engine mount. They ring me up and say car is fixed come get it so i do, as soon as i get in put it into 1st go to take off clunk 1st thing that happened, call them up it is still doing it ok bring it back in and we will change the rear engine mount. Ok bring it back in a week later earliest they could fit me in apparently they change the rear one, again phone call your car is ready come get it so i get in take off clunk again i ring up i thought you said the car was fixed, it is i say na it is still doing it did you even road test it guy says of course we did (like im an idiot) i say well if you did you must be retarded as you cant drive the car without it knocking let along it go unnoticed . ok they said bring it back in and we shall fix it so i do i leave it there for half a day for them to ring and ask me if i could put my car back to standard as they are having trouble finding the source of this knock ok my car has wheels 20x8 eibach springs whiteline sway bar and a 3 inch zorst i say no way how hopeless are you guys i am taking it to another dealer. So i book it in for the next day, as i am going to the dealer my gearbox goes kaput. They have established that my driving caused it but i feel that their stupidity caused it to totally malfunction as the gearbox is beyond repair and i have to now get a brand new one $7500.00 fitted i want to take them to court or something, do i have a case??? i feel that because of 1 the mechanics not doing there job properly 2 the long intervals between the visits for repairs and 3 them not telling me that i should not drive the car as they do not know what the problem is has caused it to become a major problem i am willing to cover some of the cost but not the whole lot as it is bull shit any thoughts would be greatly appreciated
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