User pages and mail server are just fine. :dance:
In your case.... :angel:
When the one year subscription (sponsorship) expires, there is a grace period. After that, the system locks the User's email and home directory.
Nothing is deleted at this point.
However, after about 3 months all email and subdomain info is deleted if the subscription is not renewed. This is the way it is set up.
If you did not automatically receive an email regarding this, please accept my apology. I have recorded all User info, passwords etc, so it can easily be restored.