Parts from autovaux

[nigelh]

If you get parts express from autovaux then receive a invoice from the freight company for quarantine processing fee. Demand to see the customs paperwork before you pay anything. :)

[03srit]

I just ordered a lot from autovaux.. What happened? Did the freight company try to charge you or something?

[poita]

what was the value of the goods?

if its $1kaus or over they will try to hit you up for fees

[nigelh]

It was only $460AUD total. Don't want to go into to much detail but if you get a invoice ask for the paper work and you may find you don't have to pay the fee.

[03srit]

Mines over AU$1k so If ever there's a charge, would it be legit?

[delemonte]

If it's pretty close to AUD$1000, Autovaux will probably just round it down and declare it <AUD$1000.

[guy 27]

put through several orders with autovaux and never had an issue with quarantine. sounds sus to me.

[delemonte]

put through several orders with autovaux and never had an issue with quarantine. sounds sus to me.

Quarantine = Sus

Import duties = legit

[CNBLU]

Have bought stuff from autovaux in the past that exceeds $1500 and never had to pay customs fee.

[pilgart3]

just emailed an enquiry to Autovaux 3 days ago and havn't received a reply- can anyone give me a name/email address of someone they've dealt with that is reliable?

[guy 27]

sometimes they are not so great with replying to emails, best thing to do is give them a call.

[poita]

yes ring them, so much easier.

if you want to tread the email path again I always deal with Kieron - [email protected]

[kabel]

I dealt with Kieron recently via e-mail and then by phone for payment.
All was good and no quarantine issues.

Hope you get it sorted Nigel.

[Nurb608]

I dealt with Kieron recently via e-mail and then by phone for payment.
All was good and no quarantine issues.

Hope you get it sorted Nigel.

Yep, same here for the turbo fitting kit.

[kabel]

Yes.
Ordered on Thursday night was here by Monday morning !

[03srit]

Just got a call from from the courier and got told they'll have to work out the price for gst.. Doh.. Why didn't I read this thread before ordering so much..

[03srit]

They haven't rang back how long does it normally take?

[Kimme]

What courier company is it?

[03srit]

Dhl

[Kimme]

They should be fairly quick, just call them instead.

[03srit]

I never got a reference number or anything.. Ill ask kieron tonight..

[Kimme]

At least your order has actually made it into the country!! Mine was sent from Autovaux by Royal Mail.. Royal Mail says it entered Australia over a week ago and handed off to our local postal service. I called Aus Post today and they have no record of it entering the country at all.. :( Apparently Autovaux have to chase it up (according to Aus Post).

[03srit]

Oh that's unlucky.. Hope you get it sorted.. I just can't wait to get the parts.. I haven't had my car for two weeks now..